Personal Profile
An accomplished, professional and flexible Office Manager, who is experienced in providing support to multiple managers and their respective Clients, I possess excellent interpersonal skills with the high level of integrity essential to the maintenance of Client confidentiality. My communication skills allow me to liaise effectively with personnel and clients at all levels ensuring that I meet their differing requirements. I am a proactive team player that is able to work well using my own initiative and achieve deadlines.
Key Skills
- Fully conversant in Word; Excel; Access; Powerpoint; Publisher; Microsoft Outlook; Paintshop Pro; AutoRoute 2000; Scanfile 2000; Macromedia Contribute; Sage Instant Accounts; and the Internet.
- Confident and concise telephone manner
- Capacity to prioritise work, exercise judgement, discretion and initiative while providing high level PA and administrative support within a politically sensitive environment
- Reliable, organised, motivated and hardworking
- Excellent communication skills
- Ability to plan and organise internal/external meetings on behalf of the company
- Initiative to contribute to regular review of procedures
- Ability to supervise and train other employees
- A pro-active ability to prioritise multiple tasks in a deadline driven environment
Employment History within Australia
Government Employees Super Board (GESB), Perth WA Jul ‘09 – Present
Temporary Executive Assistant to the Chief Executive Officer and the General Manager of Marketing & Sales
- Comprehensive business support to the General Manager and CEO
- Organise meetings and events including preparation of venues, bookings, setup and booking rooms, catering and teleconferencing etc
- Maintain and proactively manage Outlook diaries
- Travel Arrangements, including international
- Manage reporting processes between Managers, GM and CEO
- Co-ordination of Marketing and Strategy Division to ensure smooth delivery of submitted papers to various company boards.
- Induction of new employees, ensuring they are set up with office systems such as PC, telephone, security access pass
- Dealt with existing employees moving departments
NT Government, Department of Education and Training, Darwin NT Feb ‘09 – May ‘09
Temporary Infrastructure Support Officer
- Administrative support to Department Director and 4 Infrastructure Officers
- Preparation of Works Requisitions
- Production of Infrastructure Plans, collecting data from numerous sources to achieve.
- Updating of various spreadsheets with data and production of management reports
- Diary Management and Meeting and Travel Arrangements.
- Facilities management, coordinating repairs, building works, work station upgrades
- Handling queries from schools across the Northern Territory regarding Government Funding for School upgrades
- Managing applications for grant funding for over 200 schools
NT Airports, Alice Springs Airport, Alice Springs NT Jul ‘08 – Nov ‘08
Temporary Centre Management Receptionist
- First point of call for all telephone calls and visitors to the airport management centre
- Responsible for all banking and receiving of monies
- Organising social events
- Issuing security visitors passes for all contractors
- Ordering stationary and maintaining stock levels
- Minute taking and distribution
- All other administrative tasks as instructed by the Airport Manager and Operations Supervisor
The Karidis Corporation, Adelaide, SA Apr ‘08 – Jul ‘08
Temporary Assistant PA to the Chairman
· Provided secretarial support to the Chairman and assistance to his PA.
- Diary management, meeting organisation and travel arrangements
- Minute taking and distribution of minutes to all parties
- Management of the filing system
- Invoicing and chasing of commercial rents
- Filtering all emails, post and telephone calls to the Chairman
- Coordinating annual leave and monitoring sick leave
- Preparation of property settlement reports
Employment History within the UK
The Clarkson Alliance, Summertown, Oxford, England Jan ‘05 – Dec ‘07
Office Manager/Group PA
· Maintenance of the office systems, such as IT networks, phones/mobile phones, office equipment, supplies and customer databases and general operations within the office.
- Ensuring that office procedures are compliant with current legal requirements, updating policies as required.
- Searching the internet and building magazines for possible business opportunities and making initial contact with any potential new Clients. Preparing tender responses as required.
- Provided full secretarial support to the Managing Director and 3 Project Managers including diary management, meeting organisation, UK travel arrangements.
- Working under own initiative to provide comprehensive business support
- Responsible for advertising; managing promotions; updating company website; sponsorship opportunities and client hospitality.
- Responsible for all company invoicing. Chasing and making payments and update of Sage Instant Accounts, including the VAT Return. Management of company expenses and employee pension schemes.
- Responsible for maintaining personnel records and coordinating annual leave so that sufficient cover is in place at all times. Also responsible for recruitment campaigns and general HR duties.
Safety Works Ltd, Kidlington, Oxford, England Sep ‘99 – Dec ‘04
Account Administration Manager
· Administration support for key accounts with an anticipated turnover of £300k plus.
- Reporting directly to the Managing Director and two Account Managers.
- Diary coordination and arranging flights/accommodation on the behalf of Clients.
- Liaison with clients and contractors via telephone and email, updating the respective client activity records and project status accordingly.
- Arranging site safety inspections, recording site scores, providing managers and clients with contractor league tables and records of significant findings. Ensuring accident investigations are completed to meet client requirements.
- Arranging meetings, conferences and contractor training days as required.
- Producing monthly reports, including financial, for company managers and clients as necessary.
- Maintaining key account filing systems, both electronic and hard copy, and compiling project Health and Safety files adhering to legal requirements.
- Co-ordinating Admin Assistants work load to ensure complete client account support
Education
Oxford College of Further Education, Oxford 1998-1999
RSA Diploma in Business Administrative Procedures
Gosford Hill School, Kidlington Oxford 1991-1998
9 GCSEs including English and Mathematics
Other Qualifications
NVQ 3 in Business Administration
Excellence in Customer Service/Relations Certificate
Future Booked Courses
Diploma in Marketing, Fremantle TAFE, WA Feb ‘10
MYOB, Fremantle TAFE, WA Feb ‘10
References are available upon request
